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Terms and conditions


Copyright

All my Topper and Card designs are copyright protected

I am a member of Vero which is a copyright protection agency.
My Toppers may be used as part of your design, but you cannot copy the design itself in part or whole.

Payments
I accept Paypal, cheques and postal orders.
Paypal will also alllow you to use a debit or Credit card which has been linked to your payal account. this may be in the form of an Echeque which you must allow up to 10 days for clearance.
Click the Paypal icon when you reach the checkout or pay by post button if you wish to send a Cheque or postal order.

If your payment has not been received within 7 days from the order date, your order will be cancelled.
Please note: items will not be dispatched until payment has cleared.

Shipping
International Shipping is Via Royal mail International signed for with tracking. all items are charged  by weight. to make purchasing easier to calculate. the more you buy, the less the postage cost works out.
for UK residents only....purchases £40 or more postage is free
Items will be dispatched within 24 hours of cleared payment unless this falls into a Bank holiday or weekend.
Certificate of postage is always obtained.

Large orders may take up to 48 hours to dispatch as most items are made to order and this also depends on how busy we are, but i aim to dispatch as soon as possible within this time.


International Shipping
I offer worldwide International shipping. the cost of european and international shipping  has been calculated by weight as priced by Royal Mail airmail service.
Shipping outside the EU has also been calculated in accordance to Royal Mail International small packets price code.

Returns Policy
All my items come with a satisfaction or your money back guarantee.
I accept returns within 10 days from the dispatch date.
If for any reason you are not happy, then please contact us as soon as possible so that we can rectify the problem.
Refunds will be via Paypal or cheque no postal order refunds given.
If you are not satisfied with your item, please contact me immediately using the contact us form on the home page.


   





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